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This website is owned by and operated by or on behalf of Sanofi-Aventis Singapore Pte Ltd (Company Registration Number: 199703242Z) (hereinafter referred to as “Sanofi”).

This is a binding legal agreement between you and Sanofi that sets forth the terms and conditions (hereinafter the “Terms”) that apply to all users visiting https://www.getinsulinright.sg, including all content, features, functionality, programs and services provided in or through the website (hereinafter “the Site”). By accessing and using the Site, you represent to Sanofi that you have read, understood and agree to these Terms with the intent to be legally bound by them. Sanofi may, at any time, revise these Terms and you are bound by any such revisions and should, therefore, periodically visit this page to review the then current Terms.

By using the Site, you represent and warrant to Sanofi and agree that you will use the Site only in a manner consistent with any applicable ethical, regulatory, statutory and legal requirements.

1. Scope of the Site

The Site is designed to comply with laws and regulations of Singapore. Although the Site may be accessible outside Singapore, it is intended for access and use by users based in Singapore ("Users") for purposes including but not limited to the following:

  1. access to general educational information and materials related to diabetes and diabetes treatment developed by Diabetes Singapore;
  2. registration and participation in the educational modules on the aforementioned topics (“Modules”);
  3. any other purposes provided as prescribed and determined by Sanofi from time to time.

2. Nature of information

The Site may contain information relating to medical or healthcare advice which is provided for the purpose of informational and educational exchange only. While we hope you find the Site helpful, it is not a substitute for advice provided by consultation with a doctor or other qualified HCPs. The advice given on this Site is of a general nature only and Sanofi makes no claims or warranties as to its accuracy or usefulness. Users should not use the information contained herein for diagnosing a health problem, condition or disease. In using the Site, you agree that neither Sanofi nor any other party is or will be liable or otherwise responsible for any decision made or any action taken or any action not taken due to your use of any information presented through the Site.

The Site may offer opinions by experts consulted in a particular field in relation to the content of the Site or excerpts from press articles. Any such information solely represents the opinion of the expert or the publication and is not necessarily the opinion of Sanofi. Sanofi is not responsible for the accuracy or completeness of any such information and opinions.

3. Links to other sites

The Site may contain links to third-party sites. The liability of Sanofi shall not be in any way incurred by a third-party site that can be accessed via the Site. Sanofi does not control the content of such third-party sites which remain entirely independent of Sanofi. Moreover, the existence of a link between the Site and a third-party site does not under any circumstances mean that Sanofi approves the content of that site in any way whatsoever and in particular the use that may be made of it.

The use of third-party sites is at your own risk and subject to the terms and conditions of the third-party site. In any case, Sanofi is not in any way liable for the non-availability of such sites and Sanofi does not scrutinize, check or approve them and is not responsible for contents, advertising, products or other components available on or via those sites. Any trademarks, copyright or other registered material or intellectual property of those sites remain the property of their respective owners.

External sites may include hypertext links to the Site. Any such links should not be created without the express prior consent of Sanofi.

4. Intellectual property

The layout and each of the components, including but not limited to trademarks, logos and domain names, appearing on the Site, are protected by current laws on intellectual property, and belong to Sanofi or its affiliated companies, or their use is the subject of authorisation from third party.

No component of the Site may be copied, reproduced, altered, edited, downloaded, denatured, transmitted or distributed in any way whatsoever, on any medium whatsoever, in whole or in part, without the prior written consent of Sanofi, except solely for use for press requirements conditional on compliance with intellectual property rights and any other property rights that are mentioned. Copying for private use is only authorised for your own personal, private, non-commercial use, on your personal computer.

All copyright and other proprietary notices contained in downloaded materials must be retained. The following statement should appear on any authorized copy of all or part of the content of the Site: "COPYRIGHT 2021 – Sanofi-Aventis Singapore Pte Ltd - ALL RIGHTS RESERVED".

Any authorised use of items composing or shown on the Site must not be denatured, changed or altered in any way whatsoever.

Sanofi or its affiliated companies reserve the right to take legal action against any infringement of its intellectual property rights.

5. Availability of the Site

You acknowledge (i) that it is technically impossible to provide the Site free from any defects and that Sanofi cannot undertake to do so; (ii) that defects may lead to the Site being temporarily unavailable; and that (iii) operation of the Site can be affected by events and/or matters that Sanofi does not have control over, for example, means of transmission and communication between you and Sanofi and between Sanofi and other networks.

Sanofi and/or its suppliers may, at any time, alter or interrupt, temporarily or permanently, all or part of the Site to undertake maintenance and/or make improvements and/or changes to the Site. Sanofi is not responsible for any alteration, suspension or interruption of the Site.

6. Hardware and Compatibility

Sanofi does not represent or warrant that the Site (or any updates) is compatible with any hardware or software versions or applications, including any specific versions of your phone, PDA, tablet, computer, or its specific operating system.

7. Updates

Sanofi may choose to provide updates to the Site from time to time in its sole discretion. Sanofi does not represent or warrant that any future updates to the Site will provide the same functionality that is provided by the current version of the Site.

8. Use of the Site

When you register to access and participate in the Modules, you will create an account by providing details such as a username and password. Thereafter, an email confirmation of your registration together with your account details including unique identification / code and password will be sent to you at the email address that you have provided. Your account for participation in the Modules is for your own exclusive use. You must keep both your username and password (and any other login details) secret and not share with anyone else or allow use by others. You must not use an account that belongs to any other person. You are responsible for any activity on the Modules arising out of any failure to restrict access to your account details including unique identification and password, and may be held responsible for any losses arising out of such a failure. You must inform Sanofi immediately if you suspect any unauthorized use of or access to your account. Sanofi should not be held responsible if you suffer any harm or loss arising from your failure to observe and comply with requirements set forth in this section.

We do not intend to receive confidential information from you through the Site. Consequently, except for personal data mentioned above, any information, whatever its form, including document, data, graphic, question, suggestion, concept, comment or others, that you send us via the Site, will not under any circumstances be deemed confidential. The act of sending it to us alone gives us the right to use it, reproduce it, publish it, alter it or send it with a view to dealing with your request.

You warrant that any information you provide to Sanofi or to any third party via the Site (if any) (i) is accurate, correct, complete and reliable, (ii) does not breach the intellectual property rights of a third party, (iii) does not defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others, and/or (iv) does not disseminate any defamatory, obscene, indecent, misleading or unlawful material or information, and that you will indemnify Sanofi for any loss or damage that arises as a result of any such breach. Sanofi assumes no responsibility or liability arising from the content of such messages and/or information, including but not limited to responsibility or liability for any error, defamation, libel, slander, omission, falsehood, obscenity, pornography, profanity, danger, misrepresentation or inaccuracy contained in any information hereto.

You must not alter, damage or deface the Site or add any unauthorized material to the Site.

There might be other rules regarding use of the Site established from time to time by Sanofi on the Site in general or for specific sections and you agree to observe and abide by them in your use of the Site.

9. Reporting An Adverse Event or Product Safety Concern or Requesting Medical Information

The Site is not intended to be used to report adverse events or product safety concerns or request for medical information. However, should you wish to report adverse events or product safety concerns or request for medical information with respect to Sanofi’s product, you may contact us as follows:

10. Privacy Notice

Through your use of the Site, Sanofi will collect, record, hold, store, use, disclose and/or process certain data about you which you may submit, allow access or otherwise disclose to Sanofi by using this Site. Sanofi respects your rights to such data and has established a privacy notice governing Sanofi’s collection and use of your personal data (“the Privacy Notice”). The Privacy Notice is hereby incorporated into these Terms. You are required to read through the Privacy Notice in your course of registration on the Site and will be granted access to the Site only if you have acknowledged your understanding and agreed to the Privacy Notice. This Privacy Notice can be found in the footer of the Site and can be accessed by clicking on the link.

11. Disclaimer of Warranties

TO THE FULLEST EXTENT PERMITTED BY LAW, EVERYTHING ON THE Site IS PROVIDED TO YOU "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. SANOFI AND ITS SUBSIDIARIES, AFFILIATES, OFFICERS, EMPLOYEES, AGENTS AND LICENSORS MAKE NO WARRANTY THAT (I) THE SITE WILL MEET YOUR REQUIREMENTS; (II) THE SITE WILL BE UNINTERRUPTED, UP-TO-DATE, SECURE OR ERROR-FREE; (III) THE INFORMATION OBTAINED BY YOU THROUGH THE SITE WILL MEET YOUR EXPECTATIONS; AND (IV) ANY ERRORS IN THE SITE WILL BE CORRECTED.

ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SITE IS ACCESSED AT YOUR OWN DISCRETION AND RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OR USE OF ANY SUCH MATERIAL.

NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM SANOFI OR THROUGH OR FROM THE SITE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THE THESE TERMS.

In addition, you are responsible for taking the precautions necessary to prevent any infection, in particular by computer viruses, Trojan horses or any other "parasite".

12. Limitations on Liability

Sanofi strives to the best of its ability to ensure that information published on the Site is accurate and up-to-date. It reserves the right to correct content at any time, without prior notice. However, Sanofi cannot guarantee that the information available on the Site is accurate, correct, up-to-date or complete.

Except for property damage resulting from gross or intentional negligence by Sanofi, the latter declines any liability:

  • for any inaccuracy, error or omission as regards information available on the Site;
  • for any damage resulting from fraudulent intrusion by a third party resulting in an alteration of information or items made available on the Site
  • and more broadly, for any property damage or consequential loss, for any reason, of any origin, nature or with any consequences whatsoever, even if Sanofi had been warned of the possibility of such damage or loss, caused (i) because of any access to the Site or because it was impossible to access it, (ii) because of the use of the Site, including any harm or virus that may infect your computer or any other property, and/or (iii) because of the credence given to any information coming directly or indirectly from the Site.

13. Termination of Rights

Your rights under these Terms will automatically terminate if you fail to comply with any term of these Terms. In the case of termination, you must cease all use of the Site. Sanofi may immediately revoke your access to the Site. Sanofi’s failure to insist upon or enforce your strict compliance with these Terms will not constitute a waiver of any of its rights.

Despite the termination of use, you agree you will continue to be bound by the Terms in respect to use of downloaded materials, intellectual property, limitation of liability, warranties, disclaimer of warranties, governing law and dispute resolution.

14. Indemnity

You hereby agree to defend, indemnify and hold harmless Sanofi and the Sanofi Group and their respective officers, directors, employees, and agents for, from and against any claim, suit, proceedings, loss, liability, damage, cost and expense (including, without limitation, costs of investigation and reasonable legal fees and expenses), directly or indirectly relating to, resulting from or arising out of: (a) any breach by you of these Terms; (b) any negligent act, omission or wilful misconduct by you in connection with your registration for an account (if any) and/or use of the Site; and/or (c) any violation by you of applicable law.

15. Modifications to these Terms

Sanofi reserves the right to modify the Terms, by (i) posting revised Terms on and/or through the Site, and/or (ii) providing advance notice to you of material changes to the Terms, generally via email where practicable, and otherwise through the Site (such as through a notification on the main screen page of the Site). Modifications will not apply retroactively unless required by law.

We may sometimes ask you to review and to explicitly agree to or reject a revised version of the Terms or the Privacy Notice. In such cases, modifications will be effective at the time of your agreement to the modified version of the Terms or the Privacy Notice. If you do not agree to the modifications, you are not permitted to use the Site. In cases where we do not ask for your explicit agreement to a modified version of the Terms or the Privacy Notice, the modified version of the Terms or the Privacy Notice will become effective as of the date specified in the Terms or the Privacy Notice. Your use of the Site following that date constitutes your acceptance of the terms and conditions of the Terms or the Privacy Notice as modified. If you do not agree to the modifications, you are not permitted to use, and should discontinue your use of, the Site.

16. Governing Law

These Terms are governed by the laws of Singapore, without regard to its conflict of laws principles or your place of residency. You agree that any dispute arising from or relating to these Terms should be brought exclusively to a competent court of Singapore for resolution.

17. Miscellaneous

If any provision of these Terms is found to be unlawful, void, invalid or unenforceable, it will be enforced to the extent permissible and, to the extent unlawful, void, invalid or unenforceable, such provision shall be deemed modified to the most limited extent necessary to be lawful, valid and enforceable, in accordance with applicable law, while still as fully as possible carrying out the intent of the original provision, and the remainder of these Terms will remain in full force and effect. Failure by Sanofi to prosecute any right with respect to a default hereunder will not constitute a waiver by Sanofi of the right to enforce rights with respect to the same or any other breach. These Terms constitute the entire agreement between you and Sanofi with respect to, and supersedes any previous oral or written communications or documents concerning, the subject matter of these Terms. In no event will any additional or inconsistent term in any purchase order or similar document submitted by you modify the terms of these Terms.

18. About the Site

Contact us:

Chua Li Hui, TMS Integrated Care Manager

Sanofi-Aventis Singapore Pte Ltd, 38, Beach Road, #18-11, South Beach Tower, Singapore 189767. TEL +65 68623868

Site hosting:

TOHG Pte Ltd, trading as McCann Health Singapore, 435 Orchard Road, #16-03, Wisma Atria Office Tower, Singapore 238877

Credits:

Register trademark

The use of certain third party trademarks on the Site does not imply that their respective owners approve the contents of the Site. These third parties are and remain totally independent of Sanofi and SANOFI GROUP.

Video/photo credits This information will be provided to you by Sanofi upon request.

Last update: November 2021

PERSONAL DATA PROTECTION NOTICE

Last updated: 5thNovember 2021

QUICK GUIDE TO CONTENTS:

  1. WHAT IS THE PURPOSE OF THIS NOTICE?
  2. WHAT TYPES OF PERSONAL DATA MAY BE COLLECTED?
  3. HOW DO WE COLLECT PERSONAL DATA?
  4. HOW WILL PERSONAL DATA BE USED?
  5. WILL PERSONAL DATA BE TRANSFERRED OUTSIDE SINGAPORE?
  6. HOW WILL PERSONAL DATA BE STORED?
  7. HOW LONG WILL PERSONAL DATA BE RETAINED?
  8. WHO WILL PERSONAL DATA BE SHARED WITH?
  9. HOW CAN I EXERCISE MY RIGHTS?
  10. HOW TO CONTACT US?
  11. ACCURACY OF DATA
  12. REVISION TO THIS NOTICE
1. WHAT IS THE PURPOSE OF THIS NOTICE?

This Personal Data Protection Notice or Privacy Notice (“Notice”) describes the practices and responsibilities of SANOFI-AVENTIS SINGAPORE PTE LTD and its respective related corporations, affiliates, and associated companies as may be applicable (“Sanofi”, “we”, “us”, “our” or "Company”) (whether or not controlled by us) on when, how and why we collect, use, store, disclose, transfer and otherwise handle (collectively "Process") your Personal Data through this Site and its related services ("Site") in accordance with the Personal Data Protection Act 2012 of Singapore and all laws and regulations applicable to the protection of your Personal Data ("Applicable Laws") and this Notice.

By accessing and/or registering for access to this Site, providing your Personal Data to us and/or allowing our collection of your Personal Data on this Site, you confirm that you have read, understood and agreed to the terms and conditions as provided herein and you consent to the Processing of your Personal Data which has been or will be received or collected by Sanofi in the manner and for the purposes described in this Notice.

Unless otherwise defined, the definitions in the Terms of Use will apply to this Notice. Unless otherwise defined herein, capitalised terms used in this Notice shall have the same meanings as those defined in the Terms of Use.

2. WHAT TYPES OF PERSONAL DATA MAY BE COLLECTED?

Personal data means any information relating to an individual, which enables the identification of such individual, whether directly or indirectly, as defined by Applicable Laws (“Personal Data”). Depending on your use of the Site and/or your interaction with us, we may Process the following categories of Personal Data:

a) Identity data: name, gender, date of birth, marital status, country of residence;

b) Contact details: email address;

c) Messages: any information or data you may send us in your requests, enquiries and/or correspondences by using this Site, by email, post, with Sanofi’s personnel or subcontractor or agent or by any other means;

d) Connection data: any information regarding your connection and access to this Site (e.g. type of machine and browser used, timestamp of your connection, Internet protocol (IP) address, pages visited, browsing history, etc.). Generally we do not link your IP address to anything that will enable us to identify you.

e) Location data: information that may be provided by your machine and browser about your location if you allow such information to be shared with Sanofi;

f) Data from publicly available sources

g) Information from surveys or polls: information that may be provided by you through your participation in surveys or polls via the Site, in connection with services made available on the Site; and

h) Data relating to and data which may be collected by cookies: Sanofi may use cookies on this Site to store some information on your computer to improve the quality of your visit to our Site. In some cases, this information will help us to tailor the content to your interests, or help us to avoid asking for the same information on repeat visits to this Site. No personally identifiable information is available in this process.

i) Sensitive personal data: in some cases, the Personal Data that we process may also include sensitive Personal Data, such as diversity related information (including data about racial and ethnic origin, political opinions, religious beliefs and other beliefs of a similar nature, trade union membership and data about sexual life and sexual orientation), or health data (such as sickness records, disability records, fitness for work records and information on pensions and/or health insurance where it contains data relating to sickness) and data about alleged or proven criminal offences in each case where permitted by law.

To the extent that you disclose to Sanofi any Personal Data of another individual, we shall assume, without independent verification, that you have obtained such individual's consent for the disclosure of such Personal Data as well as the Processing of the same in accordance with the terms of this Notice.

Where indicated, it is obligatory to provide your Personal Data to us to enable us to process your data in relation to specific Purposes (defined hereunder). Should you decline to provide such obligatory Personal Data, we may not be able to engage with you, including to communicate with you or provide you with the information you require. If you delete or choose not to allow the use of cookies, some areas of our Site may not function properly or be accessible. Refusal to provide the obligatory Personal Data may also adversely affect your ability to enjoy and/or participate fully in, amongst others, the Modules and any events or activities hosted on the Site.

3. HOW DO WE COLLECT PERSONAL DATA?

Sanofi Processes Personal Data either through its employees, service providers or authorized third parties acting on our behalf for the Purposes (defined below). In addition to the Personal Data you have provided to us or allowed us to collect as set out in this Site, Sanofi may Process your Personal Data from different sources including:

a) Data that you communicate to us and/or our authorized agents, through various media and communication channels, whether face-to-face, by phone, in writing, through general business contact with you, through registrations, applications, surveys, and direct and indirect interactions with Sanofi. For example, data you provide to purchase or acquire our products or services, when you meet or communicate with us, when you post a message on a Sanofi bulletin board or comments thread, to participate in a patient support programme, to report an adverse event, to submit an online application, to create an account on the Site, or to contact us or send us a request for information;

b) Data that we collect following your interactions with the Site, platforms, facsimiles, electronic or mobile applications and services through certain technologies, such as cookies;

c) Data from Publicly available sources that we collect in accordance with Applicable Laws, e.g. data that is published by you, social media profiles, directories, signages;

d) Data that we obtain legally from third parties who are authorized to Process your Personal Data as authorized by you or in accordance with Applicable Laws, for example, when we may need to confirm contact or financial information , or data provided by one of your healthcare professionals regarding an adverse experience in relation to one of our products; and

Specific topics:

Cookies

The Sites may use a tracking technology called a “cookie”. A “cookie” is a small text file that a website can place on your computer’s hard drive in order, for example, to collect information about your activities on the Site, to track your preferences and selections, or to show you advertisements based on your interests, such as banner ads relating to Sanofi’s products and services. Cookies may be placed on your computer by Sanofi or by another company or advertiser that Sanofi engages to provide services or advertising (a “third party cookie”).

It is possible that these cookies could be used in combination with other information to identify you. Information stored in first party cookies associated with a Sanofi website will be transmitted back to us. Information stored in third party cookies may be transmitted to the party placing the cookie, so that they can deliver to you messages and advertisements based on your interests as you browse the Internet.

You may be able to opt out of third parties using cookies to deliver interest-based advertising to you by visiting www.aboutads.info/choices/ or https://www.networkadvertising.org/choices/. With most internet browsers, you can also erase cookies from your computer’s hard drive, block all cookies, block specific kinds of cookies, or even receive a warning before a cookie is placed on your system. Refer to your browser instructions or help button to learn more about cookies. You should be aware, however, that cookies might be necessary to provide you with certain features (e.g. customized delivery of information) available on the Site.

Web Logs

The Site may also automatically collect and store web log information relating to your computer and your visit, such as the name of the domain and host from which you access the Internet, the Internet address of the website from which you linked to the Site; the date and time you accessed the Site, how long you spent and which pages you visited; your computer's operating system and browser software; and your Internet protocol (IP) address. An IP address is a number assigned to your computer by your Internet Service Provider so you can access the Internet. This number may change each time you connect to the internet (“dynamic IP address”) or it may remain constant (“static IP address”). If you have an IP address, it is possible that this address could be used in combination with other information to identify you.

Pixel Tags

The Site may also track your usage of the site through the use of pixel tags (also called clear gifs or web beacons). A pixel tag is a tiny graphic on a web page that is used to track pages viewed. Pixel tags tell the web site server information such as the IP address and browser type related to the visitor’s computer. Pixel tags may be placed in online advertisements that bring people to the Site and on different pages of the Site. Web beacons provide us with information on how many times a page is opened and which information is consulted.

Consent from third parties

In some circumstances you may have provided Personal Data relating to other individuals (such as your spouse, family members or friends) and in such circumstances you represent and warrant that you are authorised to provide their Personal Data to us and you have obtained their consent for their Personal Data to be Processed and used in the manner as set forth in this Notice.

Links to Third-Party Website

The Site may contain links to third parties' websites. Please note that we are not responsible for the collection, use, recording, holding, storage, maintenance, sharing, or disclosure of data and information by such third parties. If you provide information directly to such sites, the privacy policy and terms of service on those sites are applicable and we are not responsible for the information processing practices or privacy policies of such sites.

4. HOW WILL PERSONAL DATA BE USED?

Sanofi, its affiliates and any third party who may be acting on our behalf may Process your Personal Data, for the following purposes (“Purposes”):

  • To respond to your enquiries and process the activities relating to your use of the Site
  • To allow you to navigate this Site and personalize your browsing experience when using the Site. Sanofi may use cookies on this Site to store some information on your computer to improve the quality of your visit to our Site. In some cases, this information will help us to tailor the content to your preference, or help us to avoid asking for the same information on repeat visits to this Site. No personally identifiable information is available in this process.
  • To compile statistical data on the use of our Site to track the total number of visitors to this Site, the number of visitors to each page of this Site, how visitors navigate through this Site and the domain names of visitors’ internet service providers for the purposes of evaluating and improving the Site.
  • To comply with legal or regulatory obligations that apply to Sanofi, monitor safety, manage adverse events, carry out prevention and investigatory activities, carry out administrative formalities, registration, declarations or audits.
  • To respond to legal requests from administrative or judicial authorities, in accordance with applicable laws; comply with a subpoena, required registration, or legal process.
  • To fulfil legitimate purposes relating to Sanofi's affairs, which may include the conduct of litigation, investigations or dispute resolutions.
  • To protect our rights and interests, such as to protect the health, safety, and security of Sanofi personnel and premises, carry out internal audits, asset management, system and other business controls, manage business administration (finance and accounting, fraud monitoring and prevention), maintain the security of our services and operations, protect our rights, privacy, safety or property, to allow us to pursue available remedies or limit the damages that we may incur as necessary, to protect ourselves against possible fraudulent actions.
  • To improve and develop the Site by identifying usage trends, developing content for the Site, understanding how you and your device interacts with the Site, tracking and responding to safety concerns, determining the effectiveness of the Site.
  • To help us improve the quality of our products and services
  • Data analytics, sales processing and customer relationship management
  • Marketing research and analysis
  • To fulfil such other purposes as Sanofi deems necessary or appropriate in relation to your usage of the Site from time to time.
5. WILL PERSONAL DATA BE TRANSFERRED OUTSIDE SINGAPORE?

Sanofi may transfer your Personal Data to our affiliates and authorized employees, agents and third parties as set out under Section 8 which may be within or outside Singapore for the Purposes. In particular, Sanofi may transfer your Personal Data to our oversea affiliate(s) where our information technology storage facilities and servers may be located. At all times, your personal data will be treated by Sanofi and our authorized employees, agents and third parties as confidential information.

Safeguards for international transfers of personal data: In cases where Sanofi needs to transfer Personal Data outside Singapore for the Purposes described above, it shall ensure that adequate safeguards, as required under applicable data protection legislation, will be implemented. In this respect and in particular, for intra-group transfers of Personal Data implemented for clinical studies and pharmacovigilance purposes, Sanofi has implemented and shall apply its “Binding Corporate Rules” validated by the EU Data Protection Authorities.

By accessing the Site, providing your Personal Data to us and/or allowing our collection of your Personal Data, you consent to the transfer of your Personal Data out of Singapore as described herein.

6. HOW WILL PERSONAL DATA BE STORED?

Sanofi stores your Personal Data in secure operating environments, databases, servers and tools (within Singapore or outside Singapore), which are only accessible to authorized Sanofi employees, agents and third parties. Sanofi undertakes to observe generally accepted industry standards and practices in the storage of your personal information.

We may also aggregate, pseudonymize or anonymize Personal Data to ensure that no personally identifiable information is communicated to third parties. However, please be aware that there is always some risk involved when submitting data over the Internet and that Sanofi cannot guarantee that the Site is 100% safe from illegal tampering or “hacking.” Any data transmitted over the Internet may be at risk.

7. HOW LONG WILL PERSONAL DATA BE RETAINED?

We may retain your Personal Data for as long as it is necessary to fulfil the purpose for which it was collected, or as required or permitted by Applicable Laws. We will cease to retain your Personal Data, or remove the means by which the data can be associated with you, as soon as it is reasonable to assume that such retention no longer serves the purpose for which the Personal Data was collected, and is no longer necessary for legal or business purposes.

8. WHO WILL PERSONAL DATA BE SHARED WITH?

For the Purposes described above, we may disclose your Personal Data to the parties (within or outside Singapore) as listed below, including but not limited to: -

a) Sanofi associated or affiliated companies for legitimate business purposes;

b) Our selected partners such as sponsors of events and conferences, and professional or accreditation bodies or organizations, associations for accreditation in your favour pursuant to your attendance at any events organized or sponsored by Sanofi;

c) Suppliers, distributors, service providers, agents or contractors engaged by Sanofi or acting on Sanofi's behalf, who provide website hosting, payment processing, order fulfilment, information technology, system administration and related infrastructure provision, printing, billing, customer service, healthcare professional validation, email delivery, data analysis, auditing, market research, digital monitoring, marketing, advertising, brand, communication and other services;

d) External advisors (e.g. lawyers, accountants, company secretary, auditors, insurers and brokers on a need to know basis for the purposes of providing their services or advice to us, etc.);

e) Relevant government regulators, statutory boards or authorities or law enforcement agencies or industry regulators or any person to whom we are compelled or required to do so under law, to comply with any laws, rules, guidelines and regulations or schemes imposed by any governmental authority;

f) Potential acquirers and other stakeholders in the event of potential, proposed or actual business transfer, whether in whole or in part, sale of business, disposal, acquisition, merger, spin-off, joint venture, assignment, reorganisation of Sanofi's business, assets or stock or similar transaction; and

g) Any other party to whom you authorise us in writing to disclose your Personal Data to.

Sanofi may disclose aggregate, pseudonymized or anonymized data derived from Personal Data (but without identifiers that will disclose your identity) to third parties. Sanofi shall endeavor to cause such third parties to comply with Applicable Laws in the course of its engagement with Sanofi and require such third parties to use and protect your Personal Data consistent with this Notice. We will ensure that reasonable steps are taken by the above categories of parties to protect and/or maintain confidentiality of your information that we may disclose to them.

9. HOW CAN I EXERCISE MY RIGHTS?

You can exercise your rights as provided by Applicable Laws. To that end, Sanofi informs you that you are entitled:

  • to apply for a copy of your Personal Data that Sanofi holds;
  • to correct your Personal Data should your Personal Data be inaccurate, incomplete, misleading or not up to date;
  • to limit or withdraw your consent, in full or in part, to the Processing of your Personal Data that Sanofi holds;
  • to lodge an inquiry or complaint with our Data Protection Officer.

Note that, in limiting the Processing of your Personal Data, the same consequences as described above in the event of refusal to provide Personal Data could apply.

If you would like to exercise any of these rights, please contact us as described in the “How to Contact Us” section below and we will take necessary steps to respond as soon as possible.We may impose a fee for processing the aforesaid requests. You may also withdraw consent from receiving marketing messages about goods and services, including promotional information about Sanofi products from us by clicking on the “Unsubscribe” link provided to you in our email or text to you, however, unsubscribing will apply to direct marketing communications only as we may still need to communicate with you for other reasons, for example about your order of a product or service.

In respect of your right to access and/or correct your Personal Data, Sanofi has the right to refuse your requests to access and/or make any correction to your Personal Data for the reasons permitted under law.

10. HOW TO CONTACT US?

You may contact our Data Protection Officer if you have any enquiries or feedback on our Personal Data protection policies and procedures, or if you wish to make any request, in the following manner: Tel: +6037651 0800, Email: SG_Privacy.Officer@sanofi.com, Address: 38 Beach Road, #18-11 South Beach Tower, Singapore 189767.

11. ACCURACY OF DATA

We generally rely on Personal Data provided by you (or your authorised representative). In order to ensure that your Personal Data is current, complete and accurate, please update us if there are changes to your Personal Data by informing our Data Protection Officer in writing at the contact details provided.

12. REVISION OF NOTICE

This Notice was last updated on 5th November,2021. We may revise or amend this Notice from time to time without any prior notice. The revised Notice will be available on this Site. You may determine if any such revision has taken place by referring to the date on which this Notice was last updated. We invite you to check this Notice periodically. By continuing to communicate with Sanofi, by continuing to use the Site and/or providing your Personal Data to us or allowing our collection of your Personal Data, following the revisions to this Notice, this shall signify your acceptance of such revisions.